Tesco Travel Insurance: How To Get the Most From Your Travel Insurance


Tesco Bank announced in March 2021 that it now has a new travel insurance policy known as Tesco Travel Insurance that protects policyholders against certain COVID-19-related situations.

Perhaps you’ve never had travel insurance before. Or perhaps you’ve just purchased travel insurance and are now poring over your policy documents, unsure what it all means. We’re here to assist you!

This guide covers the fundamentals of travel insurance, such as how it works, how to choose a plan, and how to get the most out of your coverage.

Also, we look at Tesco’s travel insurance product, explaining what it covers and what it doesn’t. But before we get into that, let’s get to understand what is meant by travel insurance.

Travel Insurance defination

Travel insurance is a policy that you purchase to protect you from financial risks and losses that may occur while travelling. These losses can be minor, such as a delayed suitcase, or significant, such as last-minute trip cancellation or an overseas medical emergency.

Aside from financial security, another significant advantage of travel insurance is access to assistance services anywhere in the world.

Here are a few facts about travel insurance that you should be aware of:

Benefits differ depending on the plan. It is critical to select a plan that meets your requirements, budget, and travel plans.

Travel insurance cannot cover every eventuality. Tesco Travel Insurance provides named-peril travel insurance, which means that it covers only the specific situations, events, and losses listed in your plan documents and only under the conditions we specify.

Travel insurance is intended to cover unforeseeable events, not those that are easily foreseen or within your control. If, for example, you wait until a named hurricane is on its way to your destination before purchasing beach insurance, your losses will be uninsured.

How travel Insurance Work

Most travel insurance policies reimburse you for covered financial losses after you file a claim and the claim is approved. Filing a claim entails providing Tesco travel insurance with proof of your loss so that they can verify what happened and reimburse you for your covered losses. A claim can be filed online.

In practice, how does this work? Assume you buy a one-trip travel insurance Plan from a company that includes trip cancellation benefits to protect your upcoming Cozumel cruise.

You have a high fever and chest pain two days before your flight. Your doctor determines that you have bacterial pneumonia and advises you to cancel your trip. When you notify the cruise line, they inform you that it is too late for a refund.

You’d lose the money you spent on your vacation if you didn’t have travel insurance. A serious, disabling illness, on the other hand, can be considered a covered reason for trip cancellation, which means you can be reimbursed for your prepaid, nonrefundable trip costs.

Once you’re feeling better, you gather the necessary documents—such as your airline and cruise line receipts, as well as information about any refunds you received or did not receive—and file a claim. You can even choose to have your reimbursement deposited directly into your bank account, deducted from your debit card, or mailed to you.

This process can be a little erratic at times. If you require emergency medical treatment or emergency transportation while travelling abroad, travel insurance may cover your costs in advance.

How to choose a travel iInsurance plan

Tesco travel insurance provides a variety of travel insurance plans just like harry hall insurance, with varying benefits and benefits limits. So how do you know which is the best option for you? Begin by requesting a quote for your upcoming trip. They will show you the various plans for you after you enter your age, trip costs, and trip dates. Then you can weigh the costs and benefits of each option.

If you’re a budget-conscious traveller, you might like the Single trip, Annual Multi-Trip, or Backpacker.

How to get the most from your travel insurance plan

Don’t put off purchasing travel insurance for too long! The best time to purchase travel insurance is right after you’ve finalized your travel plans. The earlier you purchase insurance, the wider your coverage window will be. In order to be eligible for the pre-existing medical condition benefit, you must purchase your plan within 14 days of making your initial trip deposit (not available on all plans).

Before you leave, go over your plan documents. If you aren’t completely satisfied with your plan, you have 15 days (or more, depending on your company) to request a refund, as long as you haven’t begun your trip or filed a claim. After this time, premiums are non-refundable.

When you require assistance, contact your insurer. Please contact your insurer if you have any questions about how travel insurance works, how to file a claim, or which benefits you require! Tesco Travel Insurance representatives are available 24 hours a day, seven days a week. advice, call our emergency assistance hotline. You may also like to read about the bedrock insurance group.

About tesco travel insurance

Rock Insurance Services Limited arranges and administers Tesco Bank Travel Insurance, which is underwritten by Inter Partner Assistance S.A. UK Branch.

Tesco travel insurance is entering the travel insurance market with its latest Covid-related travel insurance offering, which is available across its standard policy, backpacker policy, and later life policy.

All of the policies cover medical expenses, trip cancellation or delays, as well as lost or stolen baggage or money. Furthermore, travellers can customize their policy (which can be purchased on a single-or annual-trip basis) with a variety of add-ons such as gadget protection and winter sports coverage.

Why choose Tesco travel insurance?

  • Choose from Economy or our 5 Star Defaqto rated Standard and Premier cover Single and Annual Multi Trip policies. Monetary limits, excesses and exclusions apply.
  • Kids under 16 go free on Single and Annual Multi Trip policies
  • Tesco Clubcard members save 5% when you buy direct. Enter your Clubcard number to get your discount.

What types of travel does Tesco offer?

Tesco Bank provides three main levels of protection (from the most basic to the most comprehensive):

  • Economy
  • Standard
  • Premier

Their Standard and Premier levels both have a 5-star Defaqto rating and provide more coverage than their economic policies.

As with most insurance policies, there are limits, excesses, and exclusions, so always read the terms and conditions and make sure you understand exactly what you will and will not be covered for before purchasing.

They also provide various types of coverage based on the nature of your trip.

Tesco travel insurance for single trip

Tesco Bank provides travel insurance for people who plan to take only one trip in the next 12 months. All you have to do is purchase a policy that covers you for the duration of your vacation, and you will be protected against cancellation from the moment you make the purchase.

Tesco Multiple trips (annual multi-trip cover)

If you plan on taking more than one vacation within the next year, a multi-trip policy will benefit you more than purchasing a single trip policy for each vacation; multi-cover is often much cheaper.

Children can be added to both single-trip and multiple-trip policies for free if they are under the age of 16.

You also have access to an English-speaking doctor via an app or over the phone. However, this benefit is only available if you purchase the Premier level of coverage.

Tesco travel insurance for backpackers

Are you planning a backpacking trip through Europe or Asia? Tesco Bank has policies in place for tips that can last much longer than standard vacations (up to 18 months) and involve travel to more than one country.

This type of travel insurance policy is ideal for people who plan to take a gap year or a career break.

Does tesco travel insurance cover covid

Tesco Bank Travel Insurance will include Covid-19 coverage as standard, to help protect customers who test positive for Covid-19 and experience Covid-19-related disruption before or during their trip.

In terms of Covid coverage, the policies cover:

  • Trip cancellation may occur if the traveller contracts COVID prior to departure, is contacted by the NHS Track and Trace service and is unable to travel, is denied boarding a plane due to COVID symptoms (including a temperature detected during routine screening of travellers), or must cancel due to receiving host family members needing to self-isolate.
  • If the travellers become ill with COVID while abroad, they will be required to pay for medical treatment, quarantine costs, and return transportation.
  • A payout is made if a traveler is forced to return home early due to a lockdown at their destination or the illness of a close relative.

Tesco Bank advises that it will not cover travellers for trip cancellation if the Foreign and Commonwealth Office or local authorities advise against all travel or all but essential travel; if official advice changes while you are away; or if they decide to cancel their trip due to no longer wanting to travel.

Tesco Bank travel insurance claims

To begin the claims process, you must provide a few details to Inter Partner Assistance (part of the AXA group), which underwrites your policy.

If you have a medical emergency, you can call the emergency helpline, which is available 24 hours a day, seven days a week 0345 303 8373.

Please contact your booking provider to request a refund for cancelled reservations. This includes your airline or lodging provider, as well as any other provider you used to book your trip. If you paid for any portion of your trip with a credit card, please contact your card provider as well.

Contacting your provider first may expedite any refunds you are entitled to, or it may inform you of another option, such as changing dates.

If you purchased a gadget insurance coverage and need to make a claim, please use the dedicated claims process.

Tesco travel insurance claims documents

AXA will request digital copies of any documents that support your claim. These may include:

  • Original trip booking invoice or itinerary to confirm your travel details.
  • An email or letter from a transport provider/breakdown service confirming the incident which caused you to miss your departure.
  • Invoices or receipts for expenses incurred as a result of disruption to your travel plans.

Please do not upload copies of your boarding passes as they will not be accepted as evidence by AXA.

How to Buy Travel Insurance from Tesco Travel Insurance

To buy Tesco bank traveller insurance, go directly to the insurance provider’s website, click on the website link. Get a direct quote from Tesco Travel Insurance by visiting their website.

What Tesco’s travel insurance DOES NOT cover

  • Advice from official organisations (FCDO, etc) changes during your trip
  • You change your mind about travelling and want to cancel

Tesco travel insurance for over 70s

Travel insurance for the over-70s is intended to provide you with peace of mind while travelling during your retirement. An over-70s travel insurance policy may provide better coverage for any medical equipment you need to bring with you, as well as cover if you need to cancel a vacation for medical reasons.


If the insurer denies your claim, make sure you get a written explanation. In case you disagree with the reasons, you can file a complaint, which will force the company to reconsider its decision. If you are not satisfied with the outcome after eight weeks, you can take your complaint to an attorney.

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