Best Ways To File a Health Insurance Claim in the UK

health insurance claims

If you want to file a private health insurance claim, you must be completely familiar with the health insurance claims process. To be honest, health insurance is one of the most complicated insurance policies in the insurance industry, and this complexity extends even to claims to file.

Even if you have a valid reason to file a claim, your private health insurance company may deny it. It’s possible that leaving out minor details is why health insurance companies reject claims. It is critical to understand how to file a health insurance claim in order to avoid such occurrences.

This article discusses what you should consider before contacting your insurer, as well as what to do if someone attempts to make a claim against you.

Health Insurance Overview in the UK

Health insurance is a type of insurance that pays for medical expenses incurred as a result of an illness. These costs could be related to hospitalization, medication, or doctor consultation fees.

Health insurance, also known as private medical insurance, is intended to ensure that if you require medical treatment in the future, you will not have to worry about NHS waiting lists or the cost of the treatment.
If you receive private treatment, your health insurance will cover all or a portion of your costs.

It should quickly diagnose and treat you, as well as refer you to a consultant and admit you to a private hospital at a time and location that is convenient for you.

With health insurance, you’ll be able to choose a private hospital from a pre-agreed-upon list provided by your insurer; most hospitals provide a private en-suite room, TV, and a menu of options, which you wouldn’t get as a regular patient.

Benefits of getting private health insurance in the UK

Here are the benefits you should get health insurance in the UK:

Private health insurance in the United Kingdom is intended to cover the cost of private treatment for acute conditions. These are short-term, curable health issues as opposed to long-term, chronic illnesses that people tend to live with for the rest of their lives.

The following are some of the advantages of having private medical insurance:

  • Quick access to health care at the point of need, rather than waiting on an NHS waiting list for treatment or a diagnosis, which is currently at an all-time high.
  • Control over where, when, and by whom you are treated
  • Having access to a private room rather than being in a crowded ward
  • The ability to obtain specialist drugs and treatment that are not available through the NHS

How to choose the best health insurance plan in the UK

When it comes to selecting a health insurance plan, there are a few things you should always keep in mind. To get you started, here are a few pointers:

The type of health coverage required

  • Coverage amount
  • Sub-Limits
  • Pre-existing ailments
  • Co-Payment
  • Premium Amount
  • Claim Settlement Ratio

Coverage amount

Choose a health insurance policy that meets your specific needs, ranging from family floater plans that cover all family members together to individual plans.


Examine your health insurance policy for sub-limits such as room rent caps and other such restrictions. In such cases, regardless of the total sum insured, if limits on specific overheads are exceeded, you will be required to pay the remainder out of your own pocket.

Pre-existing ailments

Check to see if any pre-existing conditions have been disclosed, and also check the coverage for the same. There are also waiting periods in health insurance policies before claims can be made for pre-existing conditions.


When a policyholder pays a predetermined amount out of his own pocket for specific covered services, this is referred to as a co-payment. This feature is sometimes included in senior citizen health insurance. Premium rates are higher for senior age groups, so co-payment allows for a lower premium.

Premium Amount

You can also compare premiums for various health insurance plans and make an informed decision. It is not recommended that you reduce the amount of coverage simply to keep the premium low.

Claim Settlement Ratio

The claim settlement ratio is an important factor to consider when selecting an insurance plan. This ratio represents the percentage of individual claims settled over the total number of claims received by the insurer in a given fiscal year.

Best Ways To File a Health Insurance Claim in the UK

Here is the best way that you have to file a health Insurance claim in the UK:

  • Fill out the Claim Form
  • Present your Medical Bills and Receipts
  • Gather Your Documents

Fill out the Claim Form

You must obtain a claim form from your insurance provider in order to file a claim. The claim form should be easily accessible on your provider’s website, allowing you to print and fill it out.

Some health insurance companies allow policyholders to file their claims online. If this is the case with yours, fine; if not, you should probably get it from their website and have it printed.

You will need to fill out an insurance claim form with specific information. Among them are, but are not limited to, the following:

  • Depending on the type of policy you have, your policy number, group plan number, or member number
  • The name of the person who received medical care, whether you, your spouse, your children, or anyone else covered by your insurance policy.
  • The event that precipitated the treatment. Was it an infection, an injury, or a set of precautions?
  • The current state of your insurance coverage Coinsurance or dual coverage are both options.

There are some exceptions to the events for which a health insurance claim should be filed. For example, suppose you work for a construction company and one day, while you were attempting to clear things from the ground floor, a careless colleague caused heavy tools from the top floor to fall on you, causing serious injuries to your body.

You do not have to file a health insurance claim, but rather a workers’ compensation insurance claim. One should be in place at your workplace. Human resources should be able to assist you in pursuing one.

Present your Medical Bills and Receipts

The health insurance claims process examines your application to determine whether the event for which you are filing a claim actually occurred. Your insurance company will require proof of the event, such as an itemized medical bill from your healthcare provider detailing all of the services they provided.

Your healthcare provider will detail all of the services they provided in the bill, such as examinations, lab tests, X-rays, MRIs, medications given, surgery, cardiovascular tests performed, and medical equipment handed to you such as braces, crutches, and so on.

Gather Your Documents

Gather as many documents as you can relating to your health insurance policy and documents from your healthcare provider. Collect these documents and make duplicates of them.

The truth is that the health insurance claims process is complex, and your claims may be denied for as little as a missing piece of information. That is something I am sure you do not want.

Prepare for anything your insurance company may throw at you. Nobody wants to lose, especially health insurance companies, so they will do everything possible to minimize the impact of your claim on them.

Before I go, I’d like to show you some things that can make it difficult to file your health insurance claim.

Axa health insurance claim

These health insurance claims cover the costs of over 95 percent of the specialists with whom they work, but they limit the amount paid in order to keep premiums as low as possible. Agreeing to excess when you purchase your policy is a good way to lower your premiums.

When you call Axa to make a claim, they will tell you if your plan has an excess. When the company receives an invoice for your treatment, the amount you will be charged will be reduced by your excess. You will only have to pay your excess once per membership year, regardless of how much treatment you receive throughout the year.

Aviva health insurance claim

When you’re ill or injured, you might need to claim your health insurance to get back on your feet. Aviva health insurance claim will help you do just that.

Make your claims here. or reach out to the company with the Aviva health insurance claims contact number 0800 158 3333.

Apollo Munich health insurance claim status

In order to maintain a competitive edge in the market, Apollo Munich health insurance policies not only provide comprehensive healthcare packages for their customers but also provide a hassle-free claim process.

Apollo Munich offers two types of claims: cashless claims for either planned or emergency visits, and reimbursement claims, in which policyholders seek reimbursement for money already spent on hospitalization and other charges. Apollo Munich also has a long list of network hospitals where patients can be treated.

When a policyholder applies for a claim, it is recommended that they keep a copy of all documents submitted in support of the claim.

Bupa health insurance claim

If you pay for medical expenses on the spot or later, you may be able to recoup a portion of the entire amount of the bill.

  • Sign up for myBupa. If you’ve already registered, just sign in
  • Choose “Make a claim” from the drop-down menu.
  • Upload a copy of your health practitioner’s or service provider’s invoice and/or receipt.
  • If you are within the first 12 months of your coverage, upload a copy of your completed medical certificate.

FAQs about Health Insurance Claim

What are the types of claims in health insurance?

There are two types of health insurance claims: cashless claims and reimbursement claims.

What is health insurance claim time limit?

The health insurance claim time limit is twelve (12) months. Indeed, medical expense reimbursement claims must be submitted within 12 months of the date of emission.

What is my Health insurance claims data?

Your health insurance claims data are the information you will have to submit in order to make claims.

" } } , { "@type": "Question", "name": "What is health insurance claim time limit?", "acceptedAnswer": { "@type": "Answer", "text": "

The health insurance claim time limit is twelve (12) months. Indeed, medical expense reimbursement claims must be submitted within 12 months of the date of emission.

" } } , { "@type": "Question", "name": "What is my Health insurance claims data?", "acceptedAnswer": { "@type": "Answer", "text": "

Your health insurance claims data are the information you will have to submit in order to make claims.

" } } ] }


Even if the evidence is clear that you deserve to be paid, your insurance provider may deny your claim. They may pay a portion of your claims, and in the worst-case scenario, you will not have a successful claims process.

These things are almost unheard of in the health insurance industry, and you should be aware of the factors that can lead to claim denial.

We also recommend

Leave a Reply

Your email address will not be published. Required fields are marked *