Marmalade Car Insurance-Guide to Help You Understand How Marmalade Car Insurance Work


The primary function of an insurance company, such as Marmalade Car Insurance, is to assist people in financially protecting themselves against life’s uncertainties, such as natural disasters, car accidents, or illness.

Insurance works by pooling the resources of a large number of people who face similar risks to protect the few people who suffer loss.

When you purchase an insurance policy and pay an insurance premium, you are contributing some of your own money to a pool.

If your property is accidentally lost, stolen, damaged, or destroyed and you have a general insurance policy that covers those risks, you can file a claim and use the pool of money to help pay for repairs or replacements.

This may enable you to avoid paying the full cost of replacing, repairing, rebuilding, or restoring valuable items that have been lost, stolen, damaged, or destroyed. It also means you might avoid incurring a large debt or liability.

When you pay an insurance premium, you will only have access to the pool of money if you file a claim for a loss covered by your insurance policy.

When you purchase an insurance policy, your insurer promises to pay you for the type of loss specified in the policy—such as an accident, theft, loss, or catastrophe—by funding repairs or replacement of items up to the limit of your policy, or by providing a cash settlement in some cases.

The policies of each insurer differ in terms of what they will cover. Exclusions may apply, so read your policy carefully and seek advice if you’re unsure about what it covers.

In this guide, you will get to understand how marmalade car insurance work.

What is marmalade car insurance?

Marmalade car insurance is a UK-based insurance company that specializes in car insurance for young drivers. The company uses telematics just like the way ticker insurance does, to monitor the use of the car that the company insures.

This monitors how the car is driven and when it is driven and sends the data back to Marmalade car insurance. This information is used to change the amount of insurance that Marmalade charges the driver; if the company identifies a bad driver, it will raise their premiums and may cancel their policy.

Marmalade is also a car insurance company that focuses on young drivers. They offer insurance to anyone between the ages of 17 and 30. The House of Commons congratulated Marmalade on its work with young drivers’ safety in an Early Day Motion, which is a very rare achievement for a private company.

How does marmalade car insurance work?

In general, insurance is available to help you pay for property damage or to pay others on your behalf when you injure or damage someone else’s property. Insurance is a contract in which the risk of financial loss is transferred from an individual or business to an insurance company. They collect small sums of money from clients and pool it together to cover losses.

In the case of marmalade car insurance, Allianz Insurance PLC and Zenith Marque Insurance Services Limited underwrite Marmalade’s insurance policies.

Learner driver marmalade insurance is a policy that covers a driver while they are still learning, up until they pass their test. Learner drivers can select policies that last 30, 60, 90, or 180 days. If you need coverage for a longer period, a one-year policy is also available.

Under the Marmalade policy, anyone over the age of 25 who has held a UK driving license for more than three years can supervise you.

However, if a claim is made on this policy while the young driver is driving, it will not affect the car’s owner’s no-claims discount. This policy is fully comprehensive, with a £250 claim excess.

When you pass your test, your learner driver insurance will expire, and you will need to purchase a new policy.

Is Marmalade car insurance good?

The insurer based in Peterborough focuses solely on providing car insurance to young drivers, offering black box policies to encourage and reward safer driving. Marmalade has grown over time to include short-term learner driver car insurance to provide young people, including students, with simple and affordable coverage both before and after they pass their test.

Young drivers can get comprehensive, third-party, fire, and theft car insurance from Marmalade. These provide the standard protection: injury or damage to a third party and their property, cover for your vehicle in the event of a fire or theft, and accidental damage cover (for comprehensive policyholders only).

In addition to these standard levels of protection, policies may include foreign coverage and coverage for in-car entertainment equipment, with comprehensive policies also including medical expenses, personal accident coverage, personal belongings coverage, windscreen cover, and replacement lock cover.

Marmalade’s learner driver car insurance policies provide comprehensive coverage, including many of the features found in standard young driver policies. It offers temporary coverage, with customers able to specify how long they want the policy to last. However, this insurance does not cover a learner’s car. If a learner wants to cover their car, they must purchase a black box policy.

Marmalade car Insurance also offers a Named Young Driver policy, which covers both qualified drivers and learners on a car for which they are not the primary driver (for example, if they occasionally use a parent’s car).

What does Marmalade insurance cover?

Marmalade temporary provisional car insurance allows you to drive a family or friend’s car while you learn – all while protecting the car owner’s no claims bonus.

They will insure learner drivers on most cars up to insurance group 32, with a current value of up to £30,000, as long as the vehicle is already insured by the owner and is less than 20 years old. But wait! There’s more! It even covers whoever is supervising your driving in the event that they have to take control of the wheel in an emergency.

Marmalade black box insurance also covers young drivers between the ages of 17 and 30 who are the primary drivers of their own vehicles. All drivers between the ages of 17 and 21 must do is add a parent or guardian as a named driver.

They provide comprehensive cover for full and provisional licence holders on cars up to 25 years old in most UK postcodes, excluding Northern Ireland.

Who underwrites Marmalade insurance?

Marmalade collaborates with a network of insurance companies to offer a variety of insurance products to young people. Ageas Insurance Ltd underwrites its learner driver and named young driver insurance policies. Highway underwrites the new driver’s insurance policies.

Marmalade car insurance cancellation policy

If you wish to cancel your policy, please contact the team at 0333 358 3441. On the company’s policy details page, you can find information about their refund policy and cancellation fees.

If you purchase a one-year policy and cancel after the 14-day cooling-off period, you may be entitled to a refund if you do not file a claim. This is calculated based on the number of days remaining on the policy, less a £50 administration fee.

You would need to have various documents ready such as:

  • your policy number (right hand corner of your documents);
  • your bank details; and
  • your payment method in case there are cancellation fees.

Marmalade car insurance claims

If you need to make a claim on your Named Young Driver Insurance policy, here are the contact details you’ll need!

Marmalade claims line are 0333 358 0028(24 hours a day, 365 days a year)For glass claims only 01246 216254.

Marmalade car insurance contact number

Here is the contact to reach Marmalade insurance:

  • Windscreen- 0800 169 9499
  • Customer Service- 0333 358 3441
  • Claims (Young Driver Insurance)- 0333 358 0258
  • (Black Box)- 0800 681 6372
  • Claims (Student Driver Insurance)- 0333 358 0258

Marmalade car insurance black box

Marmalade Insurance provides Black Box Insurance to drivers between the ages of 17 and 30. Customers are not subject to any mileage restrictions or curfews imposed by the company.

The black box analyzes driving habits such as speed, braking, cornering, and acceleration using telematics and generates a report that determines the price of the premium you’ll be charged during renewals. The higher your driving score, the lower your premiums will be.

Marmalade car insurance address

The goal of Marmalade Car Insurance is to provide excellent customer service. If you wish to file a complaint, please call us at 01733 977082, send an email to, or write to the company at:

Marmalade House
Alpha Business Centre
Mallard Road
Bretton, Peterborough
United Kingdom

Marmalade car insurance discount code

In addition to the No Claims Bonus, there is the possibility of receiving premium discounts if you drive safely.


Another noteworthy aspect of Marmalade insurance is its Cars for Young Drivers program. This scheme provides finance deals on brand new cars, with payment plans, low deposits, and 12 months of free Marmalade insurance for young drivers. Finance is only available to those over the age of 18. Your postcode determines whether or not you qualify for free insurance. If free insurance cannot be provided, Marmalade will contribute to your insurance premium by either discounting or offering cashback.

FAQs about Marmalade car insurance

Is there a curfew on the Marmalade car insurance?

No. In contrast to some policies that provide “black box” insurance, you are covered to drive at any time of day or night.

How to download the marmalade app?

The Marmalade Named Young Driver app is available for download on both the App Store and Google Play. For your insurance to remain valid, you must use this app to record all of your journeys. Get the app from the Apple App Store or Google Play.

What age range does Marmalade Learner Driver Insurance cover?

Their Learner Driver Insurance protects provisional drivers up to the age of 34.

Who underwrites Marmalade’s Learner Driver Insurance?

Learner Driver Insurance is underwritten by Ageas Insurance or Markerstudy Insurance Services.

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