List of Global Worst Long-Term Care Insurance Companies

Long-Term Care Insurance
Long-Term Care Insurance

You may be wondering, “What are the worst long-term care Insurance companies?” Insurance is a valuable service that can help you protect yourself, your business, and your family from unforeseen events that should not be left in the hands of any company.

However, as much as you would like to avoid these events, they are unavoidable, which is why they are referred to as unexpected.

However, the good news is that insurance promises to cover you whenever they occur.

As a result, in order to protect your family, business, and yourself from the risks of choosing the wrong insurance plan, we have compiled a comprehensive list of the Worst Long-Term Care Insurance Companies.

This article will teach you about some worst long-term care insurance companies and why you should avoid them. Continue reading.

Long term care insurance definition

Long-term care insurance is a type of insurance that is sold in the United States, the United Kingdom( long term care insurance Washington state), and Canada to help pay for the costs of long-term care.

Long-term care insurance, in general, covers care that is not covered by health insurance, Medicare, or Medicaid. When you are eligible for long-term care, long-term care insurance will pay for your long-term care expenses such as assisted living, nursing home stays, in-home care, and adult day care services.

You are eligible for long-term care if you require assistance with two of the six activities of daily living (ADLs), which include bathing, toileting, eating, getting around, grooming, and dressing.

Long term care insurance cost

Long-term care insurance costs can vary greatly depending on several key factors. Some of these are discussed below:

  • Health
  • Age
  • Marital status
  • Gender
  • Carrier policies


Some medical conditions, such as muscular dystrophy, cystic fibrosis, and dementia, will preclude you from purchasing a policy. This is because insurers will almost certainly lose money on those policies. In general, the healthier you are, the less likely you are to have to file a claim – and thus the lower your premium.


In general, if you get long-term care insurance when you’re older, you’ll pay more because you’re probably less healthy and are more likely to need the assistance the policy covers. This is why AALTCI suggests starting your search for long-term care insurance between the ages of 52 and 64.

Marital status

Premiums for married couples are typically lower than those for individuals purchasing a personal policy.


Women tend to pay more for insurance premiums than men because they live longer and make more claims than men. According to the AALTCI study, a single female pays an annual premium of $3,700 on average, while a single man of the same age pays $2,220.

Carrier policies

Each insurance company determines its own rates and underwriting criteria. In fact, prices for the same services can vary greatly from one company to the next. This is why you should get quotes from different carriers.

You can also work with an experienced long-term care insurance agent who will gather this information for you and explain the differences between insurance policies. They can also assist you in determining the type of coverage you are likely to require so that you do not over-insure.

To summarize, long-term care is costly, as is long-term care insurance. The younger you buy long-term care insurance, the cheaper it is.

The ideal time to purchase long-term care insurance is in your early 50s or late 40s. Of course, your health condition has a significant impact on the premiums for your long-term care policy.

A traditional long-term insurance policy with a total LTC benefit of $216,000 for three years can cost a 50-year-old $2,000 to $3,000 per year; a 55-year-old $2,200 – $3,400 per year; a 60-year-old $2,500 – $3,900 per year; and a 65-year-old $13,500 – $14,700 per year.

Long term care insurance coverage

Every insurance company has a different percentage of what it covers for long-term care. Long-term health insurance typically covers services that are not covered by standard health insurance.

This can include assistance with daily activities such as eating, bathing, and moving around. These are referred to as daily living activities in the industry (ADLs). Long-term care insurance policies will typically reimburse you for these services in locations such as:

  • Your home
  • Adult day care centre
  • Assisted living facility
  • Nursing home

Some policies also cover care for chronic medical conditions like Alzheimer’s and other cognitive disorders.

However, keep in mind that these are broad generalizations. There is no industry standard that establishes ADL requirements for claim eligibility or the types of illnesses covered by long-term care insurance. Each insurance company sets its own rules.

As a result, it’s critical to understand when the coverage begins – and for how long. Policies used to provide life insurance, but most now cap benefits at one to five years. Some experts recommend, if possible, extending the initial period when you are not compensated for costs (typically 90 days) in exchange for a longer period on the other end of receiving benefits.

You’ll also want to know how premiums may rise over time and whether the benefit cap will rise as well. Some carriers allow you to add an inflation rider to your policy, which increases your daily benefit every year.

How Does Long-Term Care Insurance Work?

When you apply for long-term care insurance, the insurer may request your medical records and ask you health-related questions. You have the option of selecting the type of coverage you want, but the insurer must approve you.

When you get a policy from the company, you start paying premiums every year. You can file a claim once you qualify for benefits, which is often defined as being unable to perform a certain number of ADLs, and the required waiting period has passed. Before approving a payout, the insurance company will review your submitted medical records and may send a nurse to perform an evaluation. Once approved, you will be reimbursed for paid services up to your policy’s cap.

Ideally, you’ll stay healthy and have few long-term care needs. Though your premiums will accumulate over time, this is one situation in which you hope you do not get your money’s worth. On the bright side, the government may give you a tax break to soften the blow to your wallet.

List of Global Worst Long-Term Care Insurance Companies

Here is a list of the ten worst long-term care insurance companies

  • MassMutual
  • Genworth Financial
  • New York Life
  • AARP Long-Term Care Insurance
  •  CalPERS
  • Unum
  •  AIG
  • State Farm
  • Conseco
  • Torchmark


MassMutual is one of about ten insurance companies that still offer traditional long-term care policies. These policies are more difficult to obtain because falling profits have caused many companies to exit the market.

CareChoice One and CareChoice Select, both whole life insurance policies with long-term care riders, are also available from MassMutual.

Mass Mutual’s long-term care insurance pricing was never competitive. It’s probably a good thing they no longer offer long-term care insurance as of January 28th, 2021. If you already have a Mass Mutual policy, they will continue to honour it.

Genworth Financial

This is one of the worst providers of long-term care insurance. Its premiums increased by 150%, prompting a class-action lawsuit. Genworth was once a major player in the market for long-term care insurance. They now only sell policies to employers or directly to consumers.

A class-action lawsuit against Genworth’s long-term care insurance was recently settled for $24.5 million. The lawsuit was based on the astronomical increases in premiums that customers were forced to pay or stop paying and allow their policy to lapse.

These people were told their premiums would not increase, and then Genworth increased rates by as much as 150%.

New York Life

The AARP endorses New York Life, but that doesn’t mean they have a good long-term care policy. It’s also one of the most expensive long-term care insurance providers, sometimes charging nearly twice as much as other long-term care insurance providers.

Furthermore, if you do not qualify for the top tier classification due to health, you will be eligible for only some benefits, not all. On Consumer Affairs, there are numerous complaints about New York Life in general, including their long-term care insurance.

AARP Long-Term Care Insurance

AARP is a well-known brand among the senior population. They provide a lot of useful content to guide senior consumers into retirement as well as specific benefits for seniors.

They also foster a vibrant community of seniors who communicate with and learn from one another.

Long-term care insurance is provided by AARP in collaboration with New York Life.

It’s the same long-term care insurance product from New York Life, just cobranded with AARP. If you believe in the AARP brand, be cautious of the AARP long-term care insurance product, which is as bad as New York Life’s long-term care insurance and is one of the long-term care insurance companies.


CalPERS has technically “suspended open enrollment” in the long-term care program. If they do return to it (which is unlikely), you should be aware that they are also the subject of a class-action lawsuit due to rate increases and reduced benefits. They recently approved a 77 per cent rate increase for existing LTC customers.


This is one of the country’s most prominent disability insurers, and it has a bad reputation among its insurers.

They are well-known for delaying and denying claims made to them. Thomas Watjen, the CEO, earned $7,300,000 in 2007.

This company is frequently investigated by the media for claim abuse, earning them the number two spot.


AIG is one of the worst providers of long-term care insurance. Even after being fired, former CEO Martin Sullivan is expected to earn $68,000,000.

AIG is the world’s largest insurance company, and they’ve gotten away with mistreating their customers for years.

There have been allegations that this company’s executives strategically try to raise prices when there is a disaster.

State Farm

To avoid paying its clients, this company has committed some truly heinous acts. They tampered with engineering reports about storm damage after Hurricane Katrina, and they forged signatures on earthquake waivers after major earthquakes.

State Farm is the nation’s largest property-casualty insurance company. They will go to great lengths, like most insurance companies, to delay and deny claims.


The tactics used by Conseco are truly disturbing. They primarily serve the elderly with long-term care policies, and they understand that delaying is critical to avoiding financial obligations.

According to AAJ, “Unfortunately, Conseco uses its policyholders’ deteriorating health to its advantage because the company knows that if it waits long enough to pay out claims, its customers will die.”


Torchmark engages in some heinous practices. For one thing, they have come under fire for charging higher premiums to minority customers than to Caucasian customers.

They also employ a slew of subsidiary companies that offer case-specific insurance, such as cancer insurance, but are met with the same lack of customer service as the parent company. It is one of the worst providers of long-term care insurance.

How to Buy the best Long-Term Care Insurance

Long-term care insurance can be purchased directly from carriers or through a sales agent. The agent can assist you in locating comparable rates. This professional can also assist you in understanding how various policies work and what they provide.

You may also be able to obtain long-term care insurance through your employer. Some companies allow you to purchase policies at group discounts. You should, however, obtain quotes from several insurance companies. In some cases, you may be able to find better rates for more appropriate policies that aren’t offered by your employer.


The long-term care market is complicated because insurance companies drastically underestimated costs when long-term care was first introduced. They also underestimated the number of people who would let the policies lapse. This caused a crisis in the long-term care insurance market, and only a few companies now provide it. However, if you qualify, it may be something to think about, as rates have generally levelled off.

FAQs about Worst Long-Term Care Insurance Companies

Who pays the most for long-term care insurance?

To summarize, long-term care is costly, as is long-term care insurance. The younger you buy long-term care insurance, the cheaper it is.

Is Genworth a good company?

AM Best gives it a C++ (Marginal) rating. The Better Business Bureau gives the company a B+ rating. The BBB also says there are nine complaints in the last three years against the company, with two complaints having been closed in the last 12 months

What age is best for long-term care insurance?

The best age to shop for a long-term care policy is between 60 and 65, assuming you’re still in good health and eligible for coverage. Couples may wish to look back five years.

We also recommend

Leave a Reply

Your email address will not be published. Required fields are marked *